Installing the agent is required to ensure continuous access to the remote desktop. This allows the program to start automatically with the system, run in the background, and switch between users. The guide below provides detailed installation instructions for Windows, macOS, Linux, and Android.
In our system, technicians are operators who connect to remote devices. A technician can be not only the account owner but also other subordinate operators assigned to your team. Learn how to create additional technicians, manage them, and delegate access rights to devices and other features.
These are global workspace settings that apply to all members of your team. The settings are grouped by system entities: devices, connections, and techniques. In this guide, you can learn more about each setting and what functions they provide.
When working with a remote desktop, you often need more than just mouse and keyboard control. Features like sound management, clipboard data exchange, file system access, and others can play an important role.
There are several ways to give another person access to your computer over the Internet. The right option depends on how long you want to grant access.
There are several ways to connect to another computer’s desktop over the Internet. The best option depends on your goals, how often you need to connect, and the type of tasks you want to perform on the remote device.
A short video explainer demonstrates one-time link access, permanent access and technical support by invitations.