Self-Hosted Server Maintenance¶

Maintenance of a self-hosted server is performed by the customer independently. Below are the procedures we recommend carrying out regularly to ensure stable and uninterrupted system operation:

Monitoring resource usage and timely scaling of hardware resources (CPU, RAM, available disk space)
Protecting the operating system from unauthorized access
Protecting the environment against DDoS attacks
Updating the system when new versions are released
Removing and archiving old log files
Monitoring expiration dates and timely renewal of SSL certificates
Monitoring expiration dates and timely renewal of the domain
Backup data

Technical Support

If you encounter any difficulties during maintenance, please contact Technical Support — our specialists will be happy to assist you.

Below you will find some tips for frequently asked questions.

Backup Data¶

Regularly back up the following components:

Database
Distributions
User data

The data is stored in the following directories:

/opt/getscreen/db/data
/opt/getscreen/download/data
/opt/getscreen/image/data
/opt/getscreen/storage/data

Update System¶

To update the system, run the following commands:

Bash

cd /opt/getscreen/
sudo docker-compose pull
sudo docker-compose up -d

The Main Server and Download Component make schema changes in the database on their own, if necessary.

Major Updates

For major updates, the developer can provide additional instructions which must be followed to correctly upgrade to the new version of the system.

Reset Admin Password¶

In case if main administrator's password been lost, you can reset it if you keep ssh access to the server. Please run command:

Bash

cd /opt/getscreen
sudo docker exec -it getscreen-server /opt/server/server -reset-password

Command will display the new password:

The administrator password has been changed to [new password]

After that, container with server must be restarted:

Bash

cd /opt/getscreen
sudo docker-compose restart getscreen-server

Video Recordings Storage¶

To configure storage of video recordings outside of standard /opt/getscreen folder, open docker-compose.yml file. Find section for getscreen-storage container:

docker-compose.yml

  #########################################################
  # Storage (screen videos) server
  #########################################################

  [skipped]

    volumes:
      - ./storage/data:/opt/storage/data:rw
      - ./storage/log:/opt/storage/log:rw
      - ./storage/config.json:/opt/storage/config.json:ro
      - ./cert/server.crt:/opt/storage/cert/server.crt:ro
      - ./cert/server.key:/opt/storage/cert/server.key:ro

and add line into volumes section

docker-compose.yml

    volumes:
      - ./storage/data:/opt/storage/data:rw
      - ./storage/log:/opt/storage/log:rw
      - ./storage/config.json:/opt/storage/config.json:ro
      - ./cert/server.crt:/opt/storage/cert/server.crt:ro
      - ./cert/server.key:/opt/storage/cert/server.key:ro
      - /path/to/video:/opt/storage/data/save:rw

where /path/to/video - path where you want to store video.