These are global workspace settings that apply to all members of your team. The settings are grouped by system entities: devices, connections, and techniques. In this guide, you can learn more about each setting and what functions they provide.
Learn how session video recording works: what exactly gets captured, where the files are stored, and how to easily view and manage them. This article covers recording modes, team-wide automation options, and quality settings that help you maintain control, transparency, and efficient use of resources.
Although our software is primarily designed for device management rather than group calls, the number of participants involved in a connection can be more than one technician or more than one device. For example, multiple technicians can connect to the same device simultaneously, or one technician can connect to several devices at the same time. A technician can be either authorized or unregistered.
When connecting to a device in remote desktop control mode, the screen image from the remote device is transmitted as a video stream. To achieve high-quality video, stable network conditions are required — but these are not always available. For this reason, we provide several settings that allow you to adjust video transmission according to your current network conditions.
When working with a remote desktop, you often need more than just mouse and keyboard control. Features like sound management, clipboard data exchange, file system access, and others can play an important role.
Now you can use the new File Manager connection mode for working with files. In this mode, instead of a screen image, you'll see a dual-pane interface with file lists, similar to desktop programs like Far Manager, Total Commander, and others. In the left pane, you select the local directory of the computer you are connecting from, and in the right pane, the directory from the remote device. After that, you can move and copy files between them, and more.
Protecting privacy during a remote access session is often crucial—especially when the remote computer is located in a public space or an open-plan office. The black screen feature lets you hide all activity on the remote computer so no one nearby can see what you’re doing.
Remote access through the phone makes it possible to always stay in touch and control your devices at any time. Getscreen.me allows getting access to a remote desktop from Android and iOS in several ways.
Do you often connect to foreign clients? Then this is what you need.