Server¶

Changelog¶

1.138 September 1, 2025¶

Enabled black screen feature on connection for Linux systems
Added automatic removal of device access rights when a device is deleted from the list
Fixed extra notification on short connection loss
Fixed saving of video settings for connections
Fixed saving of permanent device link
Fixed action menu for devices in the permanent access list

1.137 August 28, 2025¶

Added support for ARM processors in Linux agent applications
Added counting of unlinked agent connections as Quick Support sessions
Added ability to distribute deployment of Linux distributions
Added ability to manage video settings for individual accounts
Added ability to record video with multiple participants during disconnects/reconnects
Fixed event display in the log
Fixed permission selection for workstations

1.136 August 11, 2025¶

Added branding for Quick Support emails
Added display of a hint when using a regular expression
Fixed workstation count to account for deactivated ones

1.135 August 4, 2025¶

Updated the Concurrent Connections page (in ReactJS)
Added code signing for the Quick Support agent app
Added a request to test connectivity with connection servers
Added ability to set a hint when customizing password requirements
Fixed Quick Support filter functionality
Fixed issue with displaying the first message in chats
Fixed issue with user synchronization via LDAP

1.134 July 29, 2025¶

Fixed error display in logs when sending a Wake-On-LAN packet
Fixed active user count when some users were deactivated
Fixed anonymous connection to a branded unlinked agent

1.133 July 22, 2025¶

Added restriction on terminal mode for one-time links
Added option to customize password requirements for users
Added ability for the Group Administrator role to view session history of unlinked agents
Fixed display of technician roles in the device card
Fixed issue with displaying a technician after disconnection

1.132 July 8, 2025¶

Updated the Team section page (in ReactJS)
Updated the Gateways section page (in ReactJS)
Added a new permission for the Permanent Access section
Added a setting for logging out agents after a timeout
Added a setting for automatic logout from the personal account after a timeout

1.131 June 30, 2025¶

Added automatic logout from the personal account after a timeout
Added automatic unlinking of devices in permanent access after a timeout
Added display of technical support expiration date on the plan page
Fixed an issue with agent registration on the server

1.130 June 23, 2025¶

Added a restriction that blocks connections when the server is stopped
Added display of the team name in the agent app

1.129 June 16, 2025¶

Fixed the display of the team name in the settings section
Fixed an issue where pages could loop endlessly if the browser language didn’t match the user’s profile language

1.128 June 9, 2025¶

Added automatic detection and filling of appropriate time zone, date format, and language in the user profile during registration
Added subscription plan validation for connection buttons in terminal mode
Prevented creation of departments with duplicate names
Set character limits for the first name, last name fields in the profile, and for the device's permanent access link
Rebuilt the log journal page using React
Updated agent screenshots in branding builder tooltips
Fixed chat history loading when scrolling up
Fixed issue with updating the permanent access link after it was changed

1.127 June 2, 2025¶

Added chat history loading in the device connection window
Added a filter for the list of distributions in the administration section
Added a button to connect to a terminal session in the connection window
Fixed an issue with connecting via a permanent link after it was changed
Fixed a bug where a notification about a new message was sent even if it had already been replied to

1.126 May 26, 2025¶

Added a new type of notification for unread chat messages from an agent
Made the permanent agent link unique within its domain or subdomain when branding is enabled
Added console connection mode (available for agents version 3.3 and above)
Added chat section to the device card (available for agents version 3.3 and above)
Rebuilt the branding settings page using React
Allowed Korean characters in account first and last names
Fixed an issue with the client name in quick support invitations

1.125 May 19, 2025¶

Added a Chats tab in the device card (available for agents version 3.3 and above)
Added image quality controls during remote sessions (available for agents version 3.3 and above)
Fixed an issue with calculating the daily limit for Quick Support sessions

1.124 May 12, 2025¶

Introduced a trust period for connections to mobile devices
Added a new HTTP API method to restart the agent
Terminal session size is now retained when sharing via a link (available for agents version 3.3 and above)
Fixed a limit issue with Quick Support invitations created via HTTP API
Modified the behavior of dragging devices on the Permanent Access page

1.123 May 4, 2025¶

Moved the service usage policy pages to the server
Corrected the window title for disabling two-factor authentication

1.122 April 28, 2025¶

Added a group policy setting to automatically hide wallpapers during a session (available for agents version 3.3 and above)
Fixed issues with Cloudflare Turnstile captcha integration
Resolved an error with IP mask input in the team whitelist settings
Fixed icon display in the audit log table for new event types

1.121 April 18, 2025¶

Rebuilt the Integrations settings page using React
Added the ability to save device names by pressing Enter in the Permanent Access card

1.120 April 11, 2025¶

Added support for the new Cloudflare Turnstile captcha type
Added new audit log events: screen blacking and session lock mode toggles
Added a session reload button during remote connections
Passwords for permanent links in the device card are now hidden
Implemented captcha rotation in case of loading errors

1.119 April 11, 2025¶

Introduced an IP blacklist to block new account registrations
All sessions are now closed when an account’s login is changed
Added MacOS agent setup instructions to the invitation page
Introduced column reordering functionality in tables

1.118 March 27, 2025¶

Increased the timeout for connection confirmation on macOS devices
Added connection settings to the device card when connecting to an agent
Added dark theme for the mobile version of the personal account
Session card now displays new file manager events

1.117 March 20, 2025¶

Logs now include information about the availability of a new Self-Hosted server version
Screen blacking and lock mode states are now retained during sessions

1.116 March 13, 2025¶

Rebuilt the General Settings page using React
Proxy server domain is now shown in the connection status indicator
Removed Quick Support online invitation filter from the invitation history
Fixed language switching issue in the personal account pages
Fixed captcha error in the connection widget
Fixed filter switching bug in the software list on the Permanent Access page

1.115 March 06, 2025¶

Absolute timestamps are now shown when copying session info
Fixed playback issue for video recordings accessed by the team owner
Fixed Quick Support invitation link display while waiting for a connection in the Self-Hosted version
Removed extraneous characters in connection URL links

1.114 February 24, 2025¶

Configuration details for the new dashboard app are now available (includes WebRTC and WebPush settings)

1.113 February 17, 2025¶

Fixed agent auto-reconnection after server disconnection

1.112 February 10, 2025¶

Added limits on the number of two-factor authentication code attempts
Added a new HTTP API method to retrieve device information
One-time links for Android devices can now be generated on request
Added a filter for online invitations in Quick Support
Fixed error display in Telegram integration
Cosmetic improvements in the device card

1.111 February 03, 2025¶

Unpaid team members are now shown in the admin menu
Displayed seat limits in the Self-Hosted version
Added instruction links to the macOS device card
Fixed user identification when connecting via one-time link using a CNAME
Fixed invitation window display when connecting to an RDP session
Fixed issue preventing repeated input of Quick Support codes

1.110 January 27, 2025¶

Added domain separation support for different system components
Displayed full name (first and last) during Quick Support connections
Added a filter for pending connection invitations in the Quick Support section

1.109 January 20, 2025¶

Implemented protection against login brute-force during device sharing
Added support for multi-user chats
Introduced full-text search in the Quick Support section
Added instructional content in the device card for Android and macOS
Fixed parsing of employee names during Active Directory integration
Fixed department creation in the Self-Hosted version
Fixed issue with opening the agent installation guide
Fixed export of connection history
Fixed removal of shared agents from an account

1.108 January 9, 2025¶

Made the SMTP login field optional
Fixed file download error
Implemented automatic reconnection to the device upon disconnection
Fixed broken macOS agent download link in the Self-Hosted version
Fixed viewer ID transmission during connections
Removed Facebook login button
Fixed session handling when file transfer is disabled
Fixed keyboard lock issue on macOS
Fixed access to speakers and microphone
Fixed clipboard functionality within iFrame
Fixed SSO login error display
Fixed session recording when connecting via WebSocket

Last update: 8. September 2025