• Frequently Asked Questions

    If you have a question but don't have time to look through the documentation, try this section for an answer.

    Find an answer

  • Technical support

    If you encounter a problem or error while working with the platform, do not hesitate to contact technical support.

    Write a request

  • User manual

    Learn more about the available functions and features of all platform components: agent program, connection window and personal account.


  • System Requirements

    Read the system requirements for all elements of the remote and operator side platform on the same page.


  • Change Log

    Keep track of new versions with descriptions of changes that include enhancements, bug fixes and other significant changes.

    View changes


    HTTP API ermöglicht es Ihnen einen Programmzugriff zu den meisten in Ihrem persönlichen Konto verfügbaren Funktionen zu erhalten: Computer verwalten, ausstehende Verbindungen erstellen.


  • Self-Hosted Guide

    Read more about installing and configuring the self-hosted version of the server part.

    Read more

  • Roadmap

    Share your ideas with us and help us prioritize. Leave your suggestions and track their implementation.

    Suggest an idea

  • Legal documents

    Read the terms and conditions of the service and user data storage policies.


Last update: 15. Mai 2023