• Frequently Asked Questions

    If you have a question but don't have time to look through the documentation, try this section for an answer.

    Find an answer

  • Technical support

    If you encounter a problem or error while working with the platform, do not hesitate to contact technical support.

    Report a problem

  • User manual

    Learn more about the available functions and features of all platform components: agent program, connection window and personal account.


  • Instructions

    Detailed instructions from our developers on setting up functions to integrate with other systems


  • Blog

    Official news, promotions and other useful information from our team members

    Go to blog

  • System Requirements

    Read the system requirements for all elements of the remote and operator side platform on the same page.


  • Change Log

    Keep track of new versions with descriptions of changes that include enhancements, bug fixes and other significant changes.

    View changes

  • System status

    If any element of the system has become unavailable, you can check its status on a special monitoring page.

    Check the status


    HTTP API allows you to get a software access to many features available in your personal account: manage desktops, create scheduled connections.


  • Self-Hosted Guide

    Read more about installing and configuring the self-hosted version of the server part.

    Read more

  • Roadmap

    Share your ideas with us and help us prioritize. Leave your suggestions and track their implementation.

    Suggest an idea

  • Legal documents

    Read the terms and conditions of the service and user data storage policies.


Last update: September 22nd, 2023