Frequently Asked Questions
If you have a question but don't have time to look through the documentation, try this section for an answer.
If you encounter a problem or error while working with the platform, do not hesitate to contact technical support.
Learn more about the available functions and features of all platform components: agent program, connection window and personal account.
Read the system requirements for all elements of the remote and operator side platform on the same page.
Keep track of new versions with descriptions of changes that include enhancements, bug fixes and other significant changes.
HTTP API allows you to get a software access to many features available in your personal account: manage desktops, create scheduled connections.
Read more about installing and configuring the self-hosted version of the server part.
Share your ideas with us and help us prioritize. Leave your suggestions and track their implementation.
Read the terms and conditions of the service and user data storage policies.
Last update: May 15th, 2023