Home

Frequently Asked Questions

If you have a question but don't have time to look through the documentation, try this section for an answer.

Find an answer

Technical support

If you encounter a problem or error while working with the platform, do not hesitate to contact technical support.

Report a problem

User manual

Learn more about the available functions and features of all platform components: agent program, connection window and personal account.

Read

Instructions

Detailed instructions from our developers on setting up functions to integrate with other systems

Read

Blog

Official news, promotions and other useful information from our team members

Go to blog

System Requirements

Read the system requirements for all elements of the remote and operator side platform on the same page.

Read

Change Log

Keep track of new versions with descriptions of changes that include enhancements, bug fixes and other significant changes.

View changes

System status

If any element of the system has become unavailable, you can check its status on a special monitoring page.

Check the status

HTTP API

HTTP API allows you to get a software access to many features available in your personal account: manage desktops, create scheduled connections.

Learn

Self-Hosted Guide

Read more about installing and configuring the self-hosted version of the server part.

Read more

Legal documents

Read the terms and conditions of the service and user data storage policies.

Read

Discord

Join our community on Discord to find quick answers and keep up to date with the latest news and updates

Join