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Frequently Asked Questions

If you have a question but don't have time to look through the documentation, try this section for an answer.

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Technical support

If you encounter a problem or error while working with the platform, do not hesitate to contact technical support.

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User manual

Learn more about the available functions and features of all platform components: agent program, connection window and personal account.

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Instructions

Detailed instructions from our developers on setting up functions to integrate with other systems

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Blog

Official news, promotions and other useful information from our team members

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System Requirements

Read the system requirements for all elements of the remote and operator side platform on the same page.

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Change Log

Keep track of new versions with descriptions of changes that include enhancements, bug fixes and other significant changes.

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System status

If any element of the system has become unavailable, you can check its status on a special monitoring page.

Check the status

HTTP API

HTTP API allows you to get a software access to many features available in your personal account: manage desktops, create scheduled connections.

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Self-Hosted Guide

Read more about installing and configuring the self-hosted version of the server part.

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Legal documents

Read the terms and conditions of the service and user data storage policies.

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Discord

Join our community on Discord to find quick answers to questions and keep up to date with the latest news and updates

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